Dear Mr. Fitch:

We know that there are many places you may choose to shop for your next vehicle. We are very pleased you visited us and I thank you for your time and consideration. As Indiana’s largest Honda dealer, I’m confident that we will be competitively priced and we have or can quickly get the vehicle you desire. Just as important, we pride ourselves on personal service. If you choose to purchase a vehicle from us, your sales consultant will spend as much time as needed showing you all the great features of your vehicle and making sure you understand everything you need to know. A service consultant will be assigned to you and they will keep track of your maintenance history and be available for any questions for as long as you own the car. It's like having your own mechanic.

I offer to you my personal effort in purchasing your next vehicle. If for any reason our price, financing options, selection, or customer service approach does not meet your needs, I would appreciate the opportunity to speak with you and see if there is anything we can do to earn your business. Please e-mail or call at anytime.


Sincerely:

Bruce Heath